Tag Archives: amzn

Priceline Faces Complex Customer Satisfaction Issues

Priceline took it on the chin recently when market tracker ForeSee issued a report showing that the Web travel agency came in with some of the lowest customer satisfaction scores among 100 large U.S. online sellers surveyed. Amazon.com (AMZN) and L.L. Bean, in comparison, weighed in with the highest customer-satisfaction scores in the “ForeSee Experience Index: 2013 U.S. Retail Edition” issued on Jan. 7. But there’s more to the findings than meet

Microsoft Cloud Seen Bright Spot Amid CEO Search

Microsoft (MSFT) stands a good chance of building its Azure cloud computing business into 10% of revenue by 2017, despite formidable competition from Amazon.com (AMZN), IBM (IBM), Salesforce (CRM) and others, says Barclays, which upgraded the stock to overweight on Friday. Microsoft stock was up more than 1% in morning trading in the stock market today, near 36. Barclays analyst Raimo Lenschow raised his price target to 42 from 35. “Investor focus

Amazon.com Says Marketplace Sellers Had Record Year

Amazon.com (AMZN) said Thursday that third-party sellers at its Marketplace unit had a record-setting 2013, selling more than 1 billion items worldwide worth “tens of billions of dollars.” The Seattle-based company also said the number of Marketplace sellers using its Fullfillment by Amazon, or FBA, service surged 65% in the year. Amazon Marketplace is a fixed-price online market with more than 2 million participants that lets third-party