Tag Archives: the-information

Apps in the "Upload Received" State for Over 24 Hours

If your app still appears in the Upload Received state for more than 24 hours after you submit it, there could be an issue with your binary. Contact iTunes Connect Support for assistance by going to the Contact Us section of iTunes Connect. Select Manage Your Applications > Upload Received, then provide the information requested.

Getting Help with iTunes Connect

The iTunes Connect Contact Us module offers you answers to a range of questions, including Managing Your Apps, Upload Error Help, App Submission, Using iTunes Connect, Managing Users, and much more. You can often find what you want to know right away by starting with the Contact Us system. If you still need to contact iTunes Connect Support after using the Contact Us system, make sure we have all the information we need to communicate with you, including your App Name, Apple ID, and Team ID, so that we can route your request in the most efficient and effective manner.